Privacy policy

Privacy Policy

Last updated: January 29, 2026

JMS Motorsport Store (“we”, “us”, “our”) operates this website and online store (the “Services”). This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit or make a purchase from our store, or otherwise interact with us.

We are committed to protecting your privacy and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information”, we mean information that identifies or could reasonably identify you.

Depending on how you interact with our Services, we may collect the following types of personal information:

Contact details: name, billing and shipping address, phone number, email address
Order and transaction information: products purchased, order history, returns and exchanges
Payment information: payment method and transaction confirmation (payment details are processed securely by third-party payment providers; we do not store full card details)
Account information: login details, preferences, and settings (if applicable)
Communications: enquiries, emails, messages, and customer support interactions
Device and usage information: IP address, browser type, device information, and how you interact with our website
Cookies and similar technologies to improve functionality and user experience

How We Collect Personal Information

We may collect personal information:

Directly from you when you place an order, contact us, or use our Services
Automatically when you browse our website (for example, through cookies and analytics tools)
From third-party service providers that support our business (such as Shopify, payment processors, shipping providers, and analytics services)

How We Use Your Personal Information

We use your personal information to:

Process and fulfil orders, payments, returns, and exchanges
Provide customer support and respond to enquiries
Deliver products and manage shipping
Communicate with you about your orders or account
Improve our website, products, and services
Send marketing communications where permitted by law (you may opt out at any time)
Detect and prevent fraud or security issues
Comply with legal and regulatory obligations

Marketing Communications

We may send you promotional emails if you have opted in or where otherwise permitted by law.
You can unsubscribe at any time using the link in our emails.

We do not sell personal information.

Disclosure of Personal Information

We may disclose your personal information to:

Shopify, which hosts our store and provides eCommerce services
Payment processors, shipping companies, and IT service providers who assist in operating our business
Professional advisers, regulators, or authorities where required by law
Third parties where you have given consent or where disclosure is reasonably necessary to provide our Services

All third parties are required to handle personal information securely and in accordance with applicable privacy laws.

Shopify & Third-Party Services

Our store is hosted on Shopify. Personal information you provide may be stored and processed by Shopify and its service providers, some of which may be located outside Australia.

To learn more about how Shopify handles personal information, please visit:
https://privacy.shopify.com

International Data Transfers

We may store or process personal information outside Australia through trusted service providers. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.

Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 18.
If you believe a child has provided personal information to us, please contact us and we will take steps to delete it.

Data Security & Retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

You may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of personal information where legally permitted

To make a request, please contact us using the details below. We may need to verify your identity before responding.

Complaints

If you have a complaint about how we handle your personal information, please contact us.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.